AI trade desk

Import–export trade? Save ~$206k a year on chasing paperwork.

On a 500-container desk — $205,800 a year, net of what Docket costs.

Record the purchase and sales contract. Docket does the rest — chases suppliers, checks documents, runs the payment calendar. You do the deals.

The math

Take 770 hours a month back — and $17,150 with them

A 500-container desk spends 1,100 of its 1,232 available hours on grunt work — about 90% of 7 people's capacity, gone before anyone buys or sells anything. Docket takes 70% of it off the desk.

Hours freed at 70% blended automation770 h/mo
What that desk time costs today, at $25/hour loaded$19,250/mo
Docket at this volume — 350 shipments−$2,100/mo
You save, every month$17,150$205,800/year

Demurrage and fraud savings are deliberately excluded from this base case. Both are real and both are episodic — this number is only desk time, which you can check against your own payroll.

What you do with it

Same 7 people. Twice the containers.

Your same 7 people now handle 1,000–1,200 containers instead of500 — or two or three move to buying and selling, the work that actually makes money, while the machine runs the rest.

That is 770 hours a month back, about 4.25 people's worth of capacity — pointed at growth instead of at your inbox.

Contracts in, follow-through automatic

Record both contracts once. Everything else runs off their terms.

It starts with the contracts. Record the purchase contract and thesales contract once — quantity, price, payment terms, Incoterm, the document list — and Docket works from them. It chases the supplier daily for the loading schedule, builds the payment calendar out of the terms, preps the export document pack, and flags the gap between what you've sold and what you've actually bought.

Purchase · importZorba 95/5 ISRI Zorba
Supplier
Gulf Coast Scrap, Houston
Quantity
2 × 40′ · 38 MT ±5%
Price
$2,180/MT · $82,840
Payment
30% TT advance · 70% scan BL

AI chase, day 4: "Material ready, awaiting trucker slot." Loading window ends 28 Jul — voice call tomorrow if silent.

buy ⇄ sellShortfall 38 MTsold 76 · bought 38 — flagged the day the sale was entered
Sale · exportZorba 95/5 → Jindal Metal Works
Buyer
Mundra, India · LC at sight
Quantity
4 × 40′ · 76 MT ±5%
Price
$2,340/MT · $177,840
Docs
Invoice · PL · COO · BL · PSIC — auto-prepped

Indenter: SteelBridge, 1% of invoice — commission computed automatically.

  • Daily supplier price discovery
  • Multi-currency payment calendar
  • Freight bookings — open / closed / completed
  • Indenter commissions, auto-computed
  • Masters with ISRI, SWIFT, IBAN & Tax IDs

Demo shipment — figures illustrative.

See it chase

Open the laptop to a night's work already done

Every open container, and what the AI did about each one overnight. This is the live command centre, not a slide deck — the same escalation logic running on real demo shipments right now.

dodocket.com/command-centreDemo data · figures illustrative
Demurrage at risk$17,000
Avoided this quarter$46,300
Active shipments4
Documents outstanding7

AI activity

  • Blocked a fake "bank account changed" email — $62,500 held

    Spoofed exporter domain, new bank account mid-deal. Payment paused; exporter confirmed no change on their verified number.

    Fraud shield · 1h ago

  • AI voice call placed to CHA — demurrage countdown

    Free time ends in 8 days. Fumigation stamp still unreached. Escalated after email → WhatsApp → SMS.

    Escalation ladder · 2h ago

  • Supplier confirmed loading 15 Jul — payment calendar updated

    Daily chase closed after 3 follow-ups. Payment scheduled per the contract terms.

    Purchase contract · 3h ago

  • Bank confirmed receipt of original documents

    Auto-matched by BL number. Free-time booking window opened.

    Documents · 6h ago

For every container

Docket runs the paperwork so you don't have to

It reads your shipment mailbox and chases your exporter, CHA and bank — until every container is clear and every dollar of its landed cost is on the books.

Polite, then persistent

You get the document — even when nobody answers email.

A reminder email is where most tools stop. When a supplier goes quiet Docket climbs, on channels your counterparties already use. Nobody has to sign up for a portal.

  1. Emailfirst touch
  2. WhatsApp+24h silence
  3. SMS+48h silence
  4. AI voice call+72h silence

Insurance Certificate received — 41 min after the call

How the chase is built →When your exporter goes quiet →

Demurrage, avoided

Your documents land inside free time. Nothing to pay.

Two clocks race on every shipment, and one of them is rigged: free time starts when the container is discharged, not when your paperwork is ready. Docket works backwards from the free-time clock, so the pack is done before the meter starts.

The port's clock

Free time3–5 daysThe cost zonedemurrage accrues, per container, per day

Paperwork — today

Docs complete~8 days into the cost zone

Paperwork — with Docket

Docs completeinside free time — nothing to pay
dischargeday 5day 16

Swipe the timeline to explore it →

A week of demurrage can erase the margin on an entire shipment.

Demurrage & detention fees
$600
Your trading margin
5%
Fresh sales needed just to break even
$12,000

Free time at Indian gateway ports is ~3–5 days and starts at discharge — not when your paperwork is ready. A late Bill of Entry alone costs $60/day, rising to $120/day after day 3. Detention on a 40′ dry runs $72/day to $270/day.

$12,000

A week of demurrage, on one container.

$12,000–$24,000

A year of it, from one missed doc-pack a month. Deliberately excluded from our ROI base case — this is upside, not the argument.

How Docket prevents it →What demurrage is →

Fraud shield

It catches the fake "our bank account changed" email

Import trade's costliest email scam: a fraudster spoofs your exporter or CHA and asks you to wire payment to a new account. Docket scans every inbound email and flags the fakes before the money leaves — and shows you exactly why.

Flagged & held · 98/100 risk

URGENT: Updated bank details for payment — LCUU0205051

"Al Khaleej Trading & Transport" <accounts@alkhaleej-traders.com>

Please note our regular banking channel is under a
compliance audit and cannot receive wires right now.

Kindly remit payment to our alternate account:
  Beneficiary : Global Trade Partners Ltd
  Bank        : Hang Seng Bank, Hong Kong

Treat as urgent & confidential — confirm today
to avoid a hold on your shipment.

Why Docket marked it suspicious

Look-alike sender domainalkhaleej-traders.com was registered 6 days ago. The real exporter has emailed from alkhaleej-om.com for years.
Bank changed mid-deal, wrong countryA new Hong Kong account — but the exporter is in Oman, and originals are already lodged with the bank for the Oman account.
Beneficiary name doesn't matchMoney asked for "Global Trade Partners Ltd", not the shipment's actual exporter.
Urgency & secrecy pressure"Urgent, confidential, confirm today." The signature of payment-diversion fraud.

Docket paused the payment, called the exporter on their verified number to confirm, and released the money only to the correct account.You keep the money.

Demo shipment, real detection logic. The screening signals shown are the ones Docket runs on every inbound email: look-alike sender domain, bank details changed mid-deal, beneficiary name does not match the contract party, urgency or secrecy language.

How the screening works →What payment-diversion fraud is →

Straight answers

Questions traders actually ask

What does Docket actually do that my ERP does not?

Your ERP records what already happened. Docket does the work: it chases the supplier every morning, checks the document pack against the contract, escalates to WhatsApp and voice when nobody replies, and builds the payment calendar itself.

Where does it start?

With the contracts. You record the purchase contract and the sales contract — quantity, price, payment terms, Incoterm, the document list. Everything Docket chases, checks and schedules comes out of those terms.

Do my suppliers have to sign up for anything?

No. Docket reaches counterparties on email, WhatsApp, SMS and voice — channels they already use. There is no portal for anyone to onboard onto.

How much desk time does a container actually take?

About 2.2 hours: 30–45 minutes of supplier follow-ups, 45–90 minutes of export doc-pack prep and checking, 20–30 minutes of status tracking and reporting, 10–15 minutes of payment tracking. That is an operational baseline for a desk of this shape, not an industry average.

Does this mean I need fewer people?

That is not the pitch. The same team handles roughly twice the containers, or two or three of them move onto buying and selling — the work that actually makes money — while Docket runs the paperwork.

Who you will be dealing with

Give me 15 minutes and I'll show you what we've taken off a real importer's desk

Balkrishna Agarwal, founder of Docket

I'm Balkrishna, and I built this after more than twenty years working on and managing an export–import trade desk — I have chased the packing lists, checked the packs and paid the demurrage this site describes. Docket runs a real import SOP end to end today — the six jobs on this page are working software, not a roadmap. We are taking on two or three import desks to build the next part around.

Write in and you get me, not a sales team. That is deliberate rather than an apology for our size: the fastest way to make Docket good at your desk is to talk to the person building it.

Balkrishna Agarwal

See Docket working

The live demo runs a real import SOP end to end — document matrix, escalation ladder, AI inbox and all.

WhatsApp, email or phone — you get the founder, not a sales team.