- Supplier
- Gulf Coast Scrap, Houston
- Quantity
- 2 × 40′ · 38 MT ±5%
- Price
- $2,180/MT · $82,840
- Payment
- 30% TT advance · 70% scan BL
AI chase, day 4: "Material ready, awaiting trucker slot." Loading window ends 28 Jul — voice call tomorrow if silent.
Features
Everything the desk does, done for you
Not a feature list. Each section below is the actual product working on real demo shipments — documents, money, follow-ups and all.
For every container
Docket runs the paperwork so you don't have to
It reads your shipment mailbox and chases your exporter, CHA and bank — until every container is clear and every dollar of its landed cost is on the books.
- 01
Checks every document is present & correct
BL, invoice, COO, packing list, insurance — verified against your checklist, per container.
- 02
Chases suppliers daily — schedules, prices, docs
Loading schedules until confirmed, prices every morning, and whoever owes the missing document.
- 03
Escalates on WhatsApp / call when it's urgent
Email first. Then WhatsApp, SMS and an AI voice call — automatically.
- 04
Tracks every expense — traced to its email
Duty, port charges, CHA fees, detention — pulled from invoice emails, so each container's landed cost is live. Every line links to the email it came from.
- 05
Builds your payment calendar itself
Loading confirmed → payables scheduled from your terms; receivables follow the sales contract. Currencies kept separate.
- 06
Logs everything in a full audit trail
Every check, reminder, commitment and dollar on record — with the raw email behind it, one click away.
Contracts in, follow-through automatic
Record both contracts once. Everything else runs off their terms.
It starts with the contracts. Record the purchase contract and thesales contract once — quantity, price, payment terms, Incoterm, the document list — and Docket works from them. It chases the supplier daily for the loading schedule, builds the payment calendar out of the terms, preps the export document pack, and flags the gap between what you've sold and what you've actually bought.
buy ⇄ sellShortfall 38 MTsold 76 · bought 38 — flagged the day the sale was entered
- Buyer
- Mundra, India · LC at sight
- Quantity
- 4 × 40′ · 76 MT ±5%
- Price
- $2,340/MT · $177,840
- Docs
- Invoice · PL · COO · BL · PSIC — auto-prepped
Indenter: SteelBridge, 1% of invoice — commission computed automatically.
- Daily supplier price discovery
- Multi-currency payment calendar
- Freight bookings — open / closed / completed
- Indenter commissions, auto-computed
- Masters with ISRI, SWIFT, IBAN & Tax IDs
Demo shipment — figures illustrative.
See it chase
One screen for every open container
Demurrage at risk, documents outstanding, and every action the AI took overnight — with the shipment and the source email behind each line.
Demurrage at risk$17,000
Avoided this quarter$46,300
Active shipments4
Documents outstanding7
AI activity
Blocked a fake "bank account changed" email — $62,500 held
Spoofed exporter domain, new bank account mid-deal. Payment paused; exporter confirmed no change on their verified number.
AI voice call placed to CHA — demurrage countdown
Free time ends in 8 days. Fumigation stamp still unreached. Escalated after email → WhatsApp → SMS.
Supplier confirmed loading 15 Jul — payment calendar updated
Daily chase closed after 3 follow-ups. Payment scheduled per the contract terms.
Bank confirmed receipt of original documents
Auto-matched by BL number. Free-time booking window opened.
The math
Take 770 hours a month back — and $17,150 with them
A 500-container desk spends 1,100 of its 1,232 available hours on grunt work — about 90% of 7 people's capacity, gone before anyone buys or sells anything. Docket takes 70% of it off the desk.
Hours freed at 70% blended automation770 h/mo
What that desk time costs today, at $25/hour loaded$19,250/mo
Docket at this volume — 350 shipments−$2,100/mo
You save, every month$17,150$205,800/year
Demurrage and fraud savings are deliberately excluded from this base case. Both are real and both are episodic — this number is only desk time, which you can check against your own payroll.
What you do with it
Same 7 people. Twice the containers.
Your same 7 people now handle 1,000–1,200 containers instead of500 — or two or three move to buying and selling, the work that actually makes money, while the machine runs the rest.
That is 770 hours a month back, about 4.25 people's worth of capacity — pointed at growth instead of at your inbox.
Demurrage, avoided
Your documents land inside free time. Nothing to pay.
Two clocks race on every shipment, and one of them is rigged: free time starts when the container is discharged, not when your paperwork is ready. Docket works backwards from the free-time clock, so the pack is done before the meter starts.
The port's clock
Free time3–5 daysThe cost zonedemurrage accrues, per container, per day
Paperwork — today
Docs complete~8 days into the cost zone
Paperwork — with Docket
Docs completeinside free time — nothing to pay
dischargeday 5day 16
Swipe the timeline to explore it →
A week of demurrage can erase the margin on an entire shipment.
- Demurrage & detention fees
- $600
- Your trading margin
- 5%
- Fresh sales needed just to break even
- $12,000
Free time at Indian gateway ports is ~3–5 days and starts at discharge — not when your paperwork is ready. A late Bill of Entry alone costs $60/day, rising to $120/day after day 3. Detention on a 40′ dry runs $72/day to $270/day.
$12,000
A week of demurrage, on one container.
$12,000–$24,000
A year of it, from one missed doc-pack a month. Deliberately excluded from our ROI base case — this is upside, not the argument.
Landed cost, live
Every dollar on a container — traced to the email it came from
Duty, port charges, CHA fees, detention: Docket books each expense straight from the invoice email, per container. Tap any line and the original email opens. Paper bills are typed in by hand — tagged with who entered them.
Customs duty
via CHA · BE 8841207 — computation from the CHA's email
Shipping-line charges
MSC · delivery order, documentation, seal & survey
Inspection & survey
Mundra Marine Surveyors · fumigation re-inspection
Demurrage & detention
Projected if not cleared by 14 Jul — avoidable, being chased
Landed cost so far$21,000
Got a paper bill? Add it by hand — the line is tagged with who entered it. Everything that arrives by email books itself.
the highlighted line ⤷ its source email
Import D/O charges invoice — MSCU7781204
Delivery Order fee : INR 6,200 Import documentation fee : INR 3,000 Seal & survey charges : INR 2,000 --------------------------------------- Total (excl. GST) : INR 11,200
Docket read it: $135 → Shipping-line charges, linked to container MSCU7781204. No retyping, no lost invoice.
The raw email stays attached to the expense forever — headers, attachments and all. Your auditor, accountant and future self can always see where a number came from.
Demo shipment — figures illustrative.
Fraud shield
It catches the fake "our bank account changed" email
Import trade's costliest email scam: a fraudster spoofs your exporter or CHA and asks you to wire payment to a new account. Docket scans every inbound email and flags the fakes before the money leaves — and shows you exactly why.
Flagged & held · 98/100 risk
URGENT: Updated bank details for payment — LCUU0205051
"Al Khaleej Trading & Transport" <accounts@alkhaleej-traders.com>
Please note our regular banking channel is under a compliance audit and cannot receive wires right now. Kindly remit payment to our alternate account: Beneficiary : Global Trade Partners Ltd Bank : Hang Seng Bank, Hong Kong Treat as urgent & confidential — confirm today to avoid a hold on your shipment.
Why Docket marked it suspicious
Look-alike sender domainalkhaleej-traders.com was registered 6 days ago. The real exporter has emailed from alkhaleej-om.com for years.
Bank changed mid-deal, wrong countryA new Hong Kong account — but the exporter is in Oman, and originals are already lodged with the bank for the Oman account.
Beneficiary name doesn't matchMoney asked for "Global Trade Partners Ltd", not the shipment's actual exporter.
Urgency & secrecy pressure"Urgent, confidential, confirm today." The signature of payment-diversion fraud.
Docket paused the payment, called the exporter on their verified number to confirm, and released the money only to the correct account.You keep the money.
Demo shipment, real detection logic. The screening signals shown are the ones Docket runs on every inbound email: look-alike sender domain, bank details changed mid-deal, beneficiary name does not match the contract party, urgency or secrecy language.
6–10 parties, one truth
One record everyone works from, instead of six inboxes
Exporter, CHA, bank, forwarder, port, shipping line. Today the deadline lives in a group chat and nobody owns it. Docket makes it a system of record.
Today
Six inboxes, no owner
The same invoice exists in five versions across five inboxes. Nobody owns the deadline.
With Docket
One hub, everyone synced
Every message, document and amount lands in one record, attributed and timestamped. One deadline, one owner.
Polite, then persistent
You get the document — even when nobody answers email.
A reminder email is where most tools stop. When a supplier goes quiet Docket climbs, on channels your counterparties already use. Nobody has to sign up for a portal.
- Emailfirst touch
- WhatsApp+24h silence
- SMS+48h silence
- AI voice call+72h silence
Reminder from Docket on behalf of Your Company: Insurance Certificate for BL GUGL261859 still pending — free time ends 14 Jul. Reply with the PDF here.
Insurance Certificate received — 41 min after the call
Why Docket is built for you
Your CHA keeps filing. Docket does the chasing.
The CHA, forwarder and shipping line get paid either way. A late document burns theimporter's money — you're the one who eats the demurrage, so Docket works for the importer.
Works around your CHA, not instead of themYour CHA keeps filing. Docket does the chasing, record-keeping and follow-up they never had time for.
Alerts 5 days before arrivalAnything still missing is flagged — and chased — before the vessel berths, while there's still time to fix it for free.
Daily brief & weekly status, automaticThe status report your CHA used to compile by hand — generated live, delivered on email, WhatsApp and the dashboard.
Straight answers
Questions traders actually ask
Where does Docket start on a new shipment?
With the contracts. You record the purchase contract and the sales contract — quantity, price, payment terms, Incoterm, the document list. Every chase, check and payment date comes out of those terms.
Do my suppliers have to sign up for anything?
No. Docket reaches counterparties on email, WhatsApp, SMS and voice — channels they already use. There is no portal for anyone to onboard onto.
What happens when a supplier just does not reply?
Docket climbs the ladder on its own: email first, WhatsApp after 24 hours of silence, SMS after 48, then an AI voice call.
Does it replace my CHA?
No. Your CHA keeps filing. Docket does the chasing, record-keeping and follow-up they never had time for — and alerts you five days before arrival while a missing document is still free to fix.
Where do the expense figures come from?
Straight out of the invoice emails, per container. Every line links back to the message it arrived in, so the landed cost is auditable. Paper bills are entered by hand and tagged with who entered them.
Who you will be dealing with
Give me 15 minutes and I'll show you what we've taken off a real importer's desk
I'm Balkrishna, and I built this after more than twenty years working on and managing an export–import trade desk — I have chased the packing lists, checked the packs and paid the demurrage this site describes. Docket runs a real import SOP end to end today — the six jobs on this page are working software, not a roadmap. We are taking on two or three import desks to build the next part around.
Write in and you get me, not a sales team. That is deliberate rather than an apology for our size: the fastest way to make Docket good at your desk is to talk to the person building it.
See Docket working
The live demo runs a real import SOP end to end — document matrix, escalation ladder, AI inbox and all.
WhatsApp, email or phone — you get the founder, not a sales team.