Author

Balkrishna Agarwal

Founder, Docket

Balkrishna Agarwal has worked on and managed an export–import trade desk for more than 20 years — the supplier chasing, the document packs, the demurrage invoices — which is why Docket is built around the desk work rather than the record-keeping.

Docket runs a real import SOP end to end today. Everything he writes here comes out of that work: the follow-ups, the document packs, the free-time clocks and the payment calendars of a working import desk.

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Writing

What a demurrage spreadsheet cannot hold2026-09-18
Demurrage software counts one clock. The port runs another2026-09-17
UAE 12-digit HS codes: what a Dubai declaration now needs2026-09-16
Landed cost tools for an import desk: three kinds2026-09-15
How to choose demurrage and detention software2026-09-11
How to dispute a demurrage invoice, and why most disputes fail2026-09-10
Landed cost software: per container first, then per SKU2026-09-09
Demurrage and detention software: four kinds, one prevents2026-09-08
Food imports clear at 171 points of entry. Book to the 172nd and wait.2026-09-07
Replacing Excel for import tracking: what actually works2026-08-20
The import document checklist that actually holds2026-08-13
My exporter is not sending the shipping documents2026-08-06
Six parties, one container. Who owns the follow-up?2026-07-30
Why am I paying demurrage when the ship arrived on time?2026-07-23
How much desk time does one container really take?2026-07-16

Every number in these posts carries a source — see any post's sources block, or the trade glossary where the terms are defined.