Author

Balkrishna Agarwal

Founder, Docket

Balkrishna Agarwal has worked on and managed an export–import trade desk for more than 20 years — the supplier chasing, the document packs, the demurrage invoices — which is why Docket is built around the desk work rather than the record-keeping.

Docket runs a real import SOP end to end today. Everything he writes here comes out of that work: the follow-ups, the document packs, the free-time clocks and the payment calendars of a working import desk.

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Writing

USPS will invoice the sender for duty the buyer never paid2026-10-19
Import and export documentation in one system2026-10-16
Your landed cost is not final until the entry liquidates2026-10-15
Your carrier may not own a ship. Whose free time counts?2026-10-14
The 15-day entry window is being closed2026-10-10
Goods detained at port: which clock you are on2026-10-05
IEEPA tariff refunds: what a CAPE declaration needs2026-10-04
The thirteen facts a US import entry needs2026-10-02
What a landed cost spreadsheet gets wrong about US fees2026-10-01
How to calculate demurrage charges, on one container2026-09-28
Demurrage and detention software: whose calendar?2026-09-24
Bill of entry filed late: the charges, and the second clock2026-09-23
Letter of credit discrepancy: when documents don't comply2026-09-22
FMC charge complaint: a demurrage refund with no deadline2026-09-21
Supplier changed bank details: what to do in the first hour2026-09-21
What a demurrage spreadsheet cannot hold2026-09-18
Demurrage software counts one clock. The port runs another2026-09-17
UAE 12-digit HS codes: what a Dubai declaration now needs2026-09-16
Landed cost tools for an import desk: three kinds2026-09-15
How to choose demurrage and detention software2026-09-11
How to dispute a demurrage invoice, and why most fail2026-09-10
Landed cost software: per container first, then per SKU2026-09-09
Demurrage and detention software: which kind you need2026-09-08
Food imports clear at 171 points of entry in India2026-09-07
Replacing Excel for import tracking: what actually works2026-08-20
The import document checklist that actually holds2026-08-13
My exporter is not sending the shipping documents2026-08-06
Six parties, one container. Who owns the follow-up?2026-07-30
Why am I paying demurrage when the ship arrived on time?2026-07-23
How much desk time does one container really take?2026-07-16

Every number in these posts carries a source — see any post's sources block, or the trade glossary where the terms are defined.