Docket purchase contracts: each contract with its tonnage, price, incoterm and loading status, and the daily AI chase log for the one still awaiting a loading schedule.
Purchase contracts — the chase for the loading schedule runs daily, unasked.

Service contract: the free time nobody can look up

A service contract is a written agreement in which you commit a volume of cargo over a fixed period and the carrier commits to a rate and a service level. In the United States it is filed confidentially with the regulator, and of the nine essential terms it must contain, only four are published. Free time is not one of the nine, so the figure exists in one place only: your own copy.

Service contract
A written contract, other than a bill of lading, in which one or more shippers commit a volume or portion of cargo over a fixed period and an ocean carrier commits to a rate or rate schedule and a defined service level. In the US it is filed confidentially with the Federal Maritime Commission.
Service contract and the terms around itService contract, related to Carrier tariff, Free time, Demurrage, Detention, Last Free Day, Liquidated damages, Bill of Lading, Billed partyCarrier tariffFree timeDemurrageDetentionLast Free DayLiquidated damagesBill of LadingBilled partyService contract
Service contract and the terms around it

A desk that has ever tried to confirm its own free time has run into this word. The forwarder says four days, the tariff says seven, and somebody mentions that “it’s in the service contract”, at which point the trail stops, because a service contract is the one document in the chain that nobody outside your company is allowed to show you.

That is not a filing habit. It is the statute.

What it is

US law defines a service contract as “a written contract, other than a bill of lading or receipt,” between one or more shippers and an ocean carrier, in which two commitments meet:

  • you commit to “a certain volume or portion of cargo over a fixed time period”, and
  • the carrier commits to “a certain rate or rate schedule and a defined service level, such as assured space, transit time, port rotation, or similar service features.”

So it is a volume-for-rate trade with a service promise attached, and the thing it is explicitly not is a bill of lading. The bill is issued per shipment and evidences the carriage of that cargo. The contract sits above it and governs a year’s worth of them.

Nine essential terms, four of them public

Each service contract “shall include” nine essential terms:

#Essential termPublished?
1Origin and destination port rangesYes
2Origin and destination geographic areas, through intermodalNo
3The commodities involvedYes
4The minimum volume or portionYes
5The line-haul rateNo
6The durationYes
7Service commitmentsNo
8The liquidated damages for nonperformance, if anyNo
9Anything further the Commission adds by rulemakingNo

The contract itself “shall be filed confidentially with the Federal Maritime Commission.” What reaches the public is narrow and the statute names it precisely: “a concise statement of the essential terms specified in paragraphs (1), (3), (4), and (6) of subsection (c) shall be published and made available to the general public in tariff format.”

Read the right-hand column again. Lanes, commodities, volume, duration. Not the rate, not the service commitment, not the damages.

And free time is not on the list at all

This is the part that decides what any piece of software can honestly tell you. Free time, demurrage and detention appear nowhere among the nine essential terms. A service contract may carry them, and most do, but no law requires it to, and nothing requires the figure to be published.

Compare that with the carrier tariff, where the opposite is true in every respect. A tariff must be kept “open to public inspection in an automated tariff system,” must be “made available electronically to any person, without time, quantity, or other limitation,” and must “state separately each terminal or other charge … and any rules that in any way change, affect, or determine any part or the total of the rates or charges.” Free time is exactly such a rule, which is why a tariff figure is a lookup anyone can do.

The practical consequence, and it is worth being blunt about it: if your free time lives in a service contract, the only copy of the number is the one your own company signed. No vendor has it. No API returns it. A product that resolves “your” free time from a public source has resolved the tariff fallback, which is the figure that applies when you have no contract, and a desk that negotiated five days and counts seven will discover the difference on an invoice.

This is why the port pages on this site publish terminal storage tariffs and leave the carrier column empty until a real, sourced row exists. One of the two is a published document. The other is yours.

Two asymmetries worth knowing

Rate changes move in one direction slowly. In a tariff, an increase “may not become effective earlier than 30 days after publication,” though the Commission may allow it sooner for good cause; a decrease “may become effective on publication.” A desk on tariff rates therefore gets a month’s warning of a rise and none of a fall. A desk on a contract gets neither, because it has the rate it signed for the duration it signed, which is most of the reason to have one.

A terminal’s schedule binds you without your having read it. The same chapter says a marine terminal operator “may” publish a schedule of its rates and practices for receiving, delivering, handling or storing property, and that any schedule it does publish “is enforceable by an appropriate court as an implied contract without proof of actual knowledge of its provisions.” Three documents, three legal temperatures: the terminal schedule is voluntary but binding on sight, the carrier tariff is compulsory and public, and the service contract is compulsory to file and private to read.

The nonperformance clause nobody reads until it bites

Essential term eight is “the liquidated damages for nonperformance, if any.” You committed to a volume. If the volume does not ship, whether through a cancelled programme, a supplier who could not load or a quarter that went quiet, the contract may price the shortfall, and liquidated damages are not a penalty you argue down after the fact but a figure both sides agreed in advance.

The “if any” is doing real work there. Check whether yours has one before you sign a volume you are hoping for rather than one you know.

The cargoes the law leaves out

Six categories sit outside both regimes, and the same list appears twice: once as an exception to confidential service-contract filing and once as an exception to tariff publication itself. bulk cargo, forest products, recycled metal scrap, new assembled motor vehicles, waste paper and paper waste.

For those, there is no filed contract and no published tariff. Anyone importing metal scrap who wants to know what their free time is has precisely one place to look, which is their own correspondence. The regulatory shortcut other cargoes get does not exist.

What a desk should do with this

Three steps, in this order, and only the first one is a lookup:

  1. Find out whether you have a contract at all. Many desks run on tariff rates and assume otherwise; a few have a contract and count from the tariff, which is merely conservative.
  2. If you have one, extract the free time into the shipment record, per lane, per carrier, per equipment type, with the contract’s own wording beside it. Nobody will ever be able to look it up for you, so it has to live somewhere your deadlines are derived from.
  3. If you do not, read the tariff. That is public, and the carrier tariff entry explains where the regulator publishes each carrier’s location.

Then work the document deadlines backwards from the last free day that number produces. Holding the contract terms per lane next to the trade contract, and deriving every date from them rather than from a figure someone remembered, is what demurrage and detention software that counts from your own contract has to do before any of its alerts mean anything.

Questions traders ask

What is a service contract in shipping?

A volume-for-rate agreement, defined in US law as "a written contract, other than a bill of lading or receipt, between one or more shippers" and an ocean carrier, in which the shipper commits "a certain volume or portion of cargo over a fixed time period" and the carrier commits to "a certain rate or rate schedule and a defined service level, such as assured space, transit time, port rotation, or similar service features". It is not the bill of lading and it is not the tariff. It is the private document that overrides the tariff where the two differ.

Where is my free time written — the tariff or the service contract?

Both can carry it, and the one you have governs. The difference is whether anyone else can read it. A carrier tariff must be kept open to public inspection and made available electronically "to any person, without time, quantity, or other limitation", and free time belongs in it because the tariff has to state every rule that "in any way change[s], affect[s], or determine[s]" the total of the charges. A service contract is filed confidentially, and free time is not among the nine terms the statute makes essential — so if your free time lives in the contract, the only copy is the one your company signed.

Is a service contract confidential?

Yes, by statute: "Each service contract entered into under this section by an individual ocean common carrier or an agreement shall be filed confidentially with the Federal Maritime Commission." What becomes public is a concise statement of four of the nine essential terms in tariff format — the origin and destination port ranges, the commodities, the minimum volume or portion, and the duration. The rate is not published. Neither is the service commitment, the liquidated damages, or anything about free time.

What are the essential terms of a service contract?

Nine, and the statute lists them: the origin and destination port ranges; the origin and destination geographic areas for through intermodal movements; the commodities involved; the minimum volume or portion; the line-haul rate; the duration; service commitments; the liquidated damages for nonperformance, if any; and anything further the Federal Maritime Commission adds by rulemaking. Free time, demurrage and detention are absent from that list, which does not stop a contract carrying them — it just means no law requires it to.

Can a carrier raise my rate mid-contract?

Not in the contract, which is the point of having one. In the tariff, an increase "may not become effective earlier than 30 days after publication", though the Commission may allow it sooner for good cause, while a decrease "may become effective on publication". So a desk running on tariff rates gets a month's notice of a rise and no notice of a fall, and a desk running on a contract gets the rate it signed for the duration it signed.

Do I have a service contract if I import metal scrap?

Possibly, but the law stops helping you. Recycled metal scrap is one of six cargo categories — with bulk cargo, forest products, new assembled motor vehicles, waste paper and paper waste — exempted both from the confidential filing requirement for service contracts and from the tariff-publication requirement itself. For those cargoes there is no filed contract and no published tariff to fall back on, so the paperwork in your own file is the whole of the record.

Sources

  1. 46 U.S.C. § 40102, Definitions — paragraph (21), "The term 'service contract' means a written contract, other than a bill of lading or receipt, between one or more shippers, on the one hand, and an individual ocean common carrier or an agreement between or among ocean common carriers, on the other, in which— (A) the shipper or shippers commit to providing a certain volume or portion of cargo over a fixed time period; and (B) the ocean common carrier or the agreement commits to a certain rate or rate schedule and a defined service level, such as assured space, transit time, port rotation, or similar service features"; paragraph (17), a non-vessel-operating common carrier "is a shipper in its relationship with an ocean common carrier"; paragraph (23)(E), a shipper includes an NVOCC "that accepts responsibility for payment of all charges applicable under the tariff or service contract"; paragraph (22), "The term 'shipment' means all of the cargo carried under the terms of a single bill of lading" · checked 2026-10-17
  2. 46 U.S.C. § 40502, Service contracts — subsection (b)(1), confidential filing with the Federal Maritime Commission; (b)(2), the exceptions for bulk cargo, forest products, recycled metal scrap, new assembled motor vehicles, waste paper and paper waste; (c), the nine essential terms each service contract shall include; (d), "When a service contract is filed confidentially with the Commission, a concise statement of the essential terms specified in paragraphs (1), (3), (4), and (6) of subsection (c) shall be published and made available to the general public in tariff format" · checked 2026-10-17
  3. 46 U.S.C. § 40501, General rate and tariff requirements — subsection (a)(1), each common carrier "shall keep open to public inspection in an automated tariff system, tariffs showing all its rates, charges, classifications, rules, and practices"; (a)(2), the same six-cargo exception list; (b)(4), a tariff shall "state separately each terminal or other charge, privilege, or facility under the control of the carrier or conference and any rules that in any way change, affect, or determine any part or the total of the rates or charges"; (c), a tariff "shall be made available electronically to any person, without time, quantity, or other limitation, through appropriate access from remote locations. A reasonable fee may be charged for such access"; (e), increases effective no earlier than 30 days after publication and decreases effective on publication; (f), a marine terminal operator schedule made available to the public "is enforceable by an appropriate court as an implied contract without proof of actual knowledge of its provisions" · checked 2026-10-17
  4. Docket operational baseline, import–export desk · checked 2026-08-08